Our team has been devoting its effort to provide customers with high quality product and pleasant service. Please note that your purchase is protected by 1 or 2-year hassle-free warranty for all Ocoopa products’ quality-related issues.

Standard shipping normally takes 3-5 days.

For more details, please refer to:https://www.ocoopa.com/pages/shipping-policy

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

We will process refunds within 5 working days of receiving the item.

We apologize if your order arrives damaged or defective. We want to resolve any issues immediately. Once you find a fault (within 3 days after receiving the package) and need to replace the product, please contact us immediately by photo or short video.